Thank you for shopping at SlashHealth, your trusted destination for quality furniture designed to enhance your health and comfort. We are committed to ensuring your satisfaction with every purchase. Below are the details of our Return & Refund Policy.
Return Policy
- Time Frame: You have 30 days from the date of delivery to initiate a return for your purchased items. Returned items must be sent back to SlashHealth within 14 days of initiating the return.
- Condition of Returned Items: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, altered, or not in their original condition may not be accepted for return.
- Non-Returnable Items: Certain items cannot be returned due to their nature. This includes clearance items, customized products, and items marked as “Final Sale.”
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Process for Returns
- Contact Us: To initiate a return, please contact our customer service team at [Insert Contact Information] with your order number and details about the product you wish to return. We will provide you with instructions on how to proceed.
- Shipping Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Inspection: Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund based on the condition of the item.
Refund Policy
- Approval: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days, typically within 7-10 business days.
- Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us
Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same item
Contact Us
For more information about our Return & Refund Policy, if you have questions, or if you would like to make a complaint, please contact us
We are dedicated to ensuring your satisfaction with every purchase and will do our best to address any concerns you may have.
Thank you for choosing SlashHealth.